World leader in tableware extends use of enterprise business intelligence across the enterprise
San Jose, CA — July 8, 2004 — Arc International said today that it has made BusinessObjects its enterprise business intelligence standard. European-based Arc International is the world leader in tableware with more than $1.5 billion in revenue and 17,000 employees worldwide.
Arc International said it is pursuing a growth strategy through the acquisition of an international network of production facilities, and by integrating European and North American wholesalers as subsidiaries. Arc International has standardized on BusinessObjects to support this expansion.
"We are now faced with an increasingly competitive environment," said Jean-Michel Clerget, information technology director at Arc International. "This means identifying the most profitable places to invest and reacting quickly. We need a fully integrated business intelligence tool capable of covering all our needs, from operational reporting to strategic management dashboards."
Clerget said it was in this context that his company opted to use BusinessObjects as a corporate standard for all its business intelligence projects in all ots departments and subsidiaries. "The first 600 users took to the software immediately, and we have saved nearly a month on our information distribution process," he said.
User independence and satisfaction were among the main reasons Arc International chose to standardize on Business Objects solutions, according to Clerget.
Today, Business Objects solutions are used by all of the group's business functions, including sales and logistics, human resources, senior management finance, marketing, technical services, and production.
The management team at Arc International also uses the BusinessObjects Dashboard Manager to access key performance indicators such as turnover, tonnage and order book status.