FSI Taps SCE Suite to Support Move into B2B Fulfillment

Third-party logistics provider leverages supply chain execution solution from HighJump in expansion into trade and point-of-sale fulfillment services

Third-party logistics provider leverages supply chain execution solution from HighJump in expansion into trade and point-of-sale fulfillment services

Eden Prairie, MN — August 18, 2004 — Third-party logistics (3PL) provider Fulfillment Systems Inc. (FSI) has completed a successful system go-live of a supply chain execution (SCE) solution from HighJump Software as part of a project to manage the expansion of its traditional direct-to-consumer fulfillment offering into B2B fulfillment services.

For the past 25 years FSI has been in the business of providing promotion fulfillment services to companies ranging in size from the Fortune 500 to niche players. Now the 3PL is applying its experience in the consumer fulfillment industry to expand into the B2B fulfillment space for its clients.

With the need to help its expanding customer base drive cost out of their supply chain operations, FSI required a system capable of generating immediate process efficiencies and bottom-line savings. FSI selected HighJump's Supply Chain Advantage suite to manage the expansion into trade and point-of-sale business-to-business fulfillment services.

The 3PL implemented HighJump's warehouse management and management visibility solutions, and with the solution now live, FSI's customers have real-time visibility to inventory and fulfillment requirements for their trade and point-of-sale programs. The Supply Chain Advantage suite integrates with FSI's online order entry system, allowing customers to place orders remotely, monitor inventory status and achieve stronger overall management of their supply chains, according to HighJump.

The system also empowers FSI with the visibility and functionality required to meet customer requests for just-in-time inventory management. FSI helps customers optimize the flow of inventory throughout the supply chain and keep costs low with sophisticated visibility tools and reporting functionality, as well as warehouse practices such as cross-docking, HighJump said.

"The HighJump system was clearly built based on a strong understanding of what's needed to achieve process efficiency in the warehouse," said Doug Peterson, vice president of operations at FSI. "And the system's flexibility allows us to incorporate easily a wide range of customer requests — a key requirement in our business. As a 3PL provider, we have to prove to our customers that our infrastructure will result in flawless execution of their supply chain operations. With HighJump, we can do this."
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