Upgraded software features dashboards, analytics and on-demand reporting center
Boston — October 28, 2003 — Salesnet, a provider of online customer relationship management (CRM) software has added new real-time business intelligence capabilities to its solution that provide access to reports, analysis, activities, appointments and other CRM-related business information.
Salesnet said its solution now includes dashboards, data trending and analytics capabilities, and an upgraded business reporting center that provides customers with access to a broader view of their sales initiatives.
In addition to custom reporting, Salesnet said it is now pre-configured with more than 100 specialized reports that provide in-depth sales activity data analysis.
"We look forward to using Salesnet's dashboard functionality to track, maintain and increase business development efforts," said Bill Patten, director of Sales and Policy Administration, Commercial Markets Group of Sovereign Bank. "With these enhancements, we will now have even more power to make more informed sales decisions to proactively drive our business forward."
Salesnet explained that with the upgraded software, users have direct access to information through dashboards with charts that include "top-ten" and "most recent" customer data. With configurable sharing and access controls, users can share dashboards, charts, tables, lists and reports with other individuals and teams.