- Outline preferred methods for how a task should be completed — Preferred methods prescribe the steps — and time — required for individuals to perform their work. If there is a clear template for how someone should be performing a job, retailers are able to train them faster and cheaper.
- Provide real-time resource planning and productivity information — During the holidays, potential problem areas can be addressed before they adversely affect the operation and service level goals.
- Practice sound training and coaching practices — Practicing key techniques and lessons ensure that the workforce is ready to handle the holiday rush.
Improve Supplier Collaboration and Sourcing
Auld Lang Syne — After the Rush