Study points to reduced uncertainty, improved service as benefits; lack of knowledge, technology limitations remain inhibitors
- 91 percent of respondents using postponement strategies have realized significant improvements in customer satisfaction and inventory costs;
- 73 percent of respondents said that increased difficulty to forecast demand is a key driver for implementing a postponement strategy; 60 percent said that customers demanding higher levels of customization is a primary driver;
- 56 percent of respondents noted that a lack of understanding of postponement strategies and technology limitations are significant inhibitors;
- 50 percent of respondents said that the biggest postponement implementation challenge is aligning the organization.