Building and then empowering an effective transformation team is very crucial to maintain excitement and eventually embrace change. In building the transformation team, executives must be sensitive to the unique needs of the program environment, and ensure that the team is having the right skills like identifying resistance root causes and coming up with strategies to overcome resistance. The team should also try to avoid resistance in the first place by being proactive and mitigate the risk ahead of time.
Highly visible incentives, such as promotion, bonuses, and recognition should be provided as reinforcements to maintain energy and sustain change. Also, involving people in identifying problems and providing solutions creates ownership. Continual reassessment of the achieved benefits of the program and stakeholders’ adoption to the new process is another way of maintaining energy.
Ehap Sabri, Ph.D., CFPIM, is a supply chain leader, management consultant, business professor, and author with 17 years of industry experience. He is a strategy consulting director at JDA Software and a visiting professor at the University of Texas at Dallas. Dr. Sabri is the author of two books: Purchase Order Management Best Practices: Process, Technology, and Change Management and Lean & Agile Value Chain Management: A guide to the next level of improvement. He can be contacted at firstname.lastname@example.org or email@example.com.