“As the market for customer trade-ins matures across the consumer electronics segment, the need for automated tools that allow accurate removal of customer content will grow along with it. In order to remain competitive in the reverse logistics industry as technologies change, we need to take advantage of the opportunities to increase production accuracies and output through use of automated software tools and wireless technology. Creating production-grade solutions to allow removal of customer content on electronic devices is a necessary development in the future of large-scaled, CE return programs. Increased volumes received through consumer electronics returns and trade-in programs require modern tools such as FutureDial’s GreenT, which allows us to streamline processes and product flow through our production lines.”—TJ Farmer, Business Manager, ModusLink Global Solutions Inc., a global supply chain management (SCM) and logistics services and solution provider and a customer of FutureDial Inc.
Bruce Brunger is the Marketing Communications Manager for FutureDial Inc., a mobile device refurbishment tools provider which has been providing solutions for use by reverse logistics and device recyclers for use at several stages of the device renewal process.