2004 Supply & Demand Chain Executive 100

Enterprises are ready to invest in technologies and services to improve their supply and demand chains. We offer a guide to enablers and service providers ready to lend a hand.


Hitachi Consulting (Dallas, TX, 2000). Empl.: 790 (+0%); custs.: 119; impl.: 20-24 wks; train.: 4-8 wks; payback: 12-36 wks; svcs.: 1.5-2.0x. Key custs.: Avocent, Aviall, Viking Range.
Key Problems Solved: Partners with clients to implement practical technology solutions and key business strategies that align their business processes and requirements with IT capabilities.
Key Differentiators: Manufacturing and distribution is company's core competency. Consultants, averaging 10+ years experience, are committed to delivering measurable results and transferring knowledge.

Iasta (Carmel, IN, 2000). Custs.: 54 (+63%); impl.: Key Problems Solved: Provides cost effective e-sourcing solutions with more robust functionality and extremely rapid deployment. Primary functions include: auctions, RFx, decision analysis.
Key Differentiators: The most common differentiators from feedback of customers, prospects and analysts is that ease of use and pricing are far superior to anything else available.

ICG Commerce (Jenkintown, PA, 1990). Empl.: 315 (+21%); custs.: 140 (+25%); impl.: 8-12 wks; train.: 4-6 wks; payback: 8-12 mnths; svcs.: N/R. Key custs.: Avaya, Crown Cork and Seal, Timken.
Key Problems Solved: Identifies savings opportunities through strategic sourcing and ensures realized savings through the management of purchase order and invoice processing transactions. Effects continuous cost reductions through ongoing category management.
Key Differentiators: The only company that supports the entire procurement process with an exclusive focus on procurement. Customers reduce procurement costs through strategic sourcing, realize savings through purchase-to-pay transaction automation, and improve savings through category management.

ILOG (Mountain View, CA, 1987, public). Empl.: 609 (+2%); revs: $92.2 million (+5%); custs.: 2,000+ (+12%); impl.: 24 wks; train.: 3 wks; payback: 6 mnths; svcs.: 10%. Key custs.: Nippon Steel, MG Industries, Schneider Logistics.
Key Problems Solved: Advances an organization's management of its business policies and processes from application to enterprise to Web. Products create software architectures that allow portions of software code to be maintained, changed by business users.
Key Differentiators: JRules includes support for business process management. BRMS can be implemented on top of existing software. It can also provide application integration or facilitate the transitions from older software architectures.

Insight

INSIGHT
(Manassas, VA, 1978). Empl.: 35 (+20%); custs.: 200 (+15%); impl.: 8 wks; train.: 1 wk; payback: 12 mnths; svcs.: 2:1. Key custs.: Exxon/Mobil, Proctor & Gamble, American Italian Pasta.
Key Problems Solved: Globalization, growth through acquisition and simply streamlining operations are just a few of the fundamental business challenges INSIGHT has helped customers to address.
Key Differentiators: Over 40% of Top Fortune 50 use INSIGHT solutions to strategically and tactically plan their supply chains. Proprietary optimization solver offers true mathematical optimization.

IRMS Warehouse Management System - Integrated Warehousing Solutions

Integrated Warehousing Solutions (Downers Grove, IL, 1984). Empl.: 125 (+5%); custs.: 120 (+18%); impl.: 20 wks; train.: 2 wks; payback: 52 wks; svcs.: 1 to1. Key custs.: Dart Warehouse, Le Mans Corporation, Illinois Tool Workers.
Key Problems Solved: Excellent at integrating host systems as well as conveyors, pick systems, etc. into the IRMS WMS.
Key Differentiators: Low Total Cost of Ownership (TCO) through rapid implemetation, which shortens customer payback period.

Intermec Technologies Corp. (Everett, WA, 1966, unit of UNOVA, Inc.). Empl.: 2,700 (+0%); custs.: N/R; impl.: varies; train.: varies; payback: varies; svcs.: varies. Key custs.: America West Airlines, Krispy Kreme, Osram Sylvania.
Key Problems Solved: Products and services used by customers to improve productivity, quality, and responsiveness of business operations, from supply chain management and enterprise resource planning to field sales and service.
Key Differentiators: The only ADC company to offer a complete end-to-end solution, including wired and wireless automated data collection, RFID (radio frequency identification) and mobile computing systems.

IQNavigator (Denver, CO, 1999). Empl.: 80 (+10%); custs.: 30 (+30%); impl.: 6-12 wks; train.: 1 wk; payback: .5 mnths; svcs.: N/R. Key custs.: Shell Oil, Northrop Grumman, University of Pittsburgh Medical Center.
Key Problems Solved: Fully automates the end-to-end processes for sourcing, procurement, monitoring and payment for outside services and contingent workforces to quickly lower costs, increase quality and responsiveness.
Key Differentiators: Delivery model enables enterprise deployment in less than three months and provides ROI in just one week. Vendor-neutrality encourages competitive bidding to save client millions in spending on services and contingent workforces.

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