The 2005 Supply & Demand Chain Executive 100

Silvon Software, Inc. (Westmont, IL). Customer: M.J. Pipe & Supply (Rochester, NY). Area(s) of Enablement: Decision Support. Comments: Fill rates up to 99.27%, inventory down 14.2% in less than 4 months.

SmartOps Corp. (Pittsburgh, PA). Customer: Deere & Co. Commercial & Consumer Equip. (Moline, IL). Area(s) of Enablement: Supply Chain Integration & Technology Infrastructure/ERP. Comments: $1 billion inventory reduction; increased on-time delivery to 92%.

Smart Software Inc. (Belmont, MA). Customer: No. American division of $6.3 billion European company. Area(s) of Enablement: Order/Demand Capture, Fulfillment/Logistics. Comments: Reduced net value of inventory >$1million; 95% service levels.

SSA Global (Chicago, IL). Customer: Averitt Express Inc. (Cookeville, TN). Area(s) of Enablement: Order/Demand Capture, Fulfillment/Logistics, Supply Chain Integration & Technology Infrastructure/ERP. Comments: Increased customer satisfaction; decreased customer status inquiries.

Staples Contract Division (Framingham, MA). Customer: Financial services company (Midwest U.S.). Area(s) of Enablement: Procurement. Comments: Procurement efficiency up; ensured lowest total delivered cost.

Stellent Inc. (Eden Prairie, MN). Customer: Emerson Process Management (Marshalltown, IA). Area(s) of Enablement: Product Lifecycle Management. Comments: $20,000 annual savings per supplier.

SupplyWorks Inc. (Bedford, MA). Customer: Danaher Sensors and Controls (Gurnee, IL). Area(s) of Enablement: Procurement, Fulfillment/Logistics, Supply Chain Integration & Technology Infrastructure/ERP. Comments: Increased inventory turns; 56% reduction in expedites.

Swift Technologies, Inc. (Elgin, IL). Customer: DSFI, LLC. (Addison, IL). Area(s) of Enablement: Order/Demand Capture, Sourcing, Procurement, Fulfillment/Logistics, Payment, Supply Chain Integration & Technology Infrastructure/ERP, Decision Support. Comments: Order and line item volume increased >35% without adding staff.

Symbol Technologies (Holtsville, NY). Customer: Ocean Spray (Lakeville-Middleboro, MA). Area(s) of Enablement: Order/Demand Capture, Sourcing, Fulfillment/Logistics, Customer Relationship Management, Product Lifecycle Management, Supply Chain Integration & Technology Infrastructure/ERP. Comments: Inventory accuracy >98%; inventory levels cut 121,000 cases.

SYSPRO (Costa Mesa, CA). Customer: Chocolate Potpourri (Glenview, IL). Area(s) of Enablement: Order/Demand Capture, Supply Chain Integration & Technology Infrastructure/ERP, Decision Support. Comments: Enabled small company to compete on with large competitors.

System Design Advantage (Bloomington, MN). Customer: BancTec (Irving, TX). Area(s) of Enablement: Customer Relationship Management, Product Lifecycle Management. Comments: ROI in first month; moved to variable per use parts cost model.

Technology Group International (Toledo, OH). Customer: West Coast Novelty (Alameda, CA). Area(s) of Enablement: Order/Demand Capture, Sourcing, Procurement, Fulfillment/Logistics, Payment, Customer Relationship Management, Supply Chain Integration & Technology Infrastructure/ERP. Comments: Peak season shipments up 40%; better sales order flow, fill rates.

TECSYS INC. (Montreal, Canada). Customer: Focus Products Group LLC (Vernon Hills, IL). Area(s) of Enablement: Order/Demand Capture, Sourcing, Procurement, Fulfillment/Logistics, Payment, Customer Relationship Management, Product Lifecycle Management, Supply Chain Integration & Technology Infrastructure/ERP, Decision Support. Comments: EDI compliance with retailers drove 100% increase in business.

Terra Technology (Norwalk, CT). Customer: Campbell Soup (Camden, NJ). Area(s) of Enablement: Order/Demand Capture. Comments: Near-term weekly forecast accuracy up to 80%; safety stock reduced.

Tompkins Associates (Raleigh, NC). Customer: Williams-Sonoma (Memphis, TN). Area(s) of Enablement: Fulfillment/Logistics. Comments: ROI within few months; shipping accuracy at 100%.

ToolsGroup (Boston, MA). Customer: BP Castrol (Milan, Italy). Area(s) of Enablement: Order/Demand Capture, Supply Chain Integration & Technology Infrastructure/ERP. Comments: Reduced total network inventories 35%; service levels up 9%.