Response Management for Demand Fulfillment

A customer service breakthrough


As companies seek ways to thrive in the face of constant change, a strong competency in response management can empower customer-focused companies to gain a unique competitive advantage. By outperforming on the basis of responsiveness, a company can turn the industry's No. 1 challenge into its area of strength.

About the Author: Randy Littleson is vice president, marketing, at the on-demand response management solutions provider Kinaxis. www.kinaxis.com.

  • Enhance Your Experience.

    When you register for SDCExec.com you stay connected to the pulse of the industry by signing up for topic-based e-newsletters and information. Registering also allows you to quickly comment on content and request more infomation.

Already have an account? Click here to Log in.

Enhance Your Experience.

When you register for SDCExec.com you stay connected to the pulse of the industry by signing up for topic-based e-newsletters and information. Registering also allows you to quickly comment on content and request more infomation.

OR

Complete the registration form.

Required
Required
Required
Required
Required
Required
Required
Required
Required
Required
Required