Charles N. Smart, president and CEO, Smart Software, Inc. (www.smartcorp.com), says the need to solve such challenges as increasing globalization, pressure to meet higher service levels and SKU proliferation will become more important and come to define the strategic role of the 21st century supply chain. Smart said he is leading his company to pioneer innovations for forecasting, demand planning and inventory optimization that will help clients overcome these challenges for a more competitive supply chain, which has already been met with individual success.
Kerry Zuber, director, solutions consulting at Kinaxis (www.kinaxis.com), has targeted the customer-focused mindset in his vision for the 21st century supply chain. He has directly enabled Kinaxis customers such as Alcatel-Lucent, Cisco, Honeywell and Microsoft to respond to current market dynamics through the implementation of a customer-centric manufacturing model focused on a company's responsiveness to change. Lucent alone improved inventory turns and saved about $30 million in E&O charges.
Ashif Mawji, CEO, Upside Software (www.upsidesoft.com), believes that in order to succeed in the 21st century economy, companies must remain flexible and adaptable to meet customers' needs. This means embracing technology and leveraging the benefits a strong solution has to offer. "Today's generation is raised in the age of technology where they expect instant results; companies are no different. In order for companies to be successful, they must streamline their business processes and cut cycle times," says Mawji. His software is helping companies like BNSF Railway reduce and automate manual contract management processes, cutting cycle times and helping them achieve rapid ROI.
Craig Livingston, CEO, Arena Solutions (www.arenasolutions.com), envisions more growing companies realizing the value of on-demand product lifecycle management (PLM) for successfully managing their supply chain. Through Arena Solutions, Livingston provides manufacturers on-demand PLM to manage their supply chain and appropriately react to such 21st century demands as ever increasing regulatory compliance pressures, shortening product life cycles and staying competitive in a global manufacturing environment.
Kevin North, CEO, Dyadem (www.dyadem.com), says that quality process management is a must-have, as evidenced by the many industry mandates and recent headlines for toy and food recalls. North led his company to create software that helps clients to manage quality, mitigate risks, achieve regulatory compliance, plan for business continuity and improve profitability. He currently works with 85 percent of the Fortune 500 companies to achieve this vision of quality lifecycle management.
Andrew Bartolini, VP of global supply management research, Aberdeen Group (www.aberdeen.com), is a recognized expert in sourcing, procurement and supply management. His vision for the future e-Payables has had a profound impact on many of the companies that he counsels. Additionally, Bartolini focuses his research on helping enterprises identify and leverage solutions to achieve operational excellence within clients' procurement and finance departments, as well as to enable technology and service providers to better cater to the needs of procurement.
Nari Viswanathan, director of research, Aberdeen Group (www.aberdeen.com), has worked in the supply chain management space for 15 years, providing a compelling description of sales and operations planning excellence that moves from a historical, reporting-based approach to a proactive, scenario-driven approach adopted by leaders in this space. He is pushing the thinking of executives in this area, as well as pointing to the future of new capabilities required.
Horace Dick, partner, Computer Sciences Corporation (www.csc.com), and his team of supply chain professionals were central to the U.S. military's Logistics Modernization Program (LMP), one of the largest fully integrated supply chain MRO planning and execution solutions in the world, which is making a difference in the frontlines in Iraq and Afghanistan. Under Dick's leadership the Army's supply chain activities are now fully integrated and it is better able to adjust its logistics operations quickly to meet evolving needs.