Peter W. Flanagan, president and CEO, Transzap, Inc. (www.transzap.com), says that 21st century supply chains will let go of inefficient, paper-based processes that slow time-sensitive information and result in poor decision making. To that end he has developed software, called Spendworks, which condenses the purchase-to-pay process into one simplified application, eliminating 80 percent of process steps and reducing 65 percent of total transaction costs for companies.
Jari Tavi, chief technology officer, BasWare Corp. (www.basware.com), has helped guide customers navigate a major supply chain challenge: mastering control and real-time visibility into their enterprise purchase-to-pay processes, which has left many customers vulnerable to unrecorded liabilities caused by incorrect or missing purchase orders (POs) and non-PO-based purchases and invoices. Tavi helps customers implement technology to effectively address these problems and receive the control, visibility and accuracy in purchase-to-pay processes that is also needed for Sarbanes-Oxley compliance.
Global Trade & Supply Management
James Preuninger, CEO, Management Dynamics, Inc., (www.managementdynamics.com), believes an emphasis on decreasing the barrier between the financial and physical supply chain will result in more businesses making strides toward achieving a true 21st century supply chain. He has worked with clients to implement integrated global trade management systems that track supplier, vendor, trading partner and internal performance metrics with accurate financial reporting that becomes ingrained in day-to-day operations, resulting in clients that report heightened collaboration with suppliers and united physical and financial supply chains.
Graham R.F. Napier, president and CEO, TradeBeam (www.tradebeam.com), knows that the linear supply chain is gone. In order to take advantage of this 21st century supply chain and economy, he says companies need global trade management. With such software and services, Napier's clients have been able to respond to the demands of the 21st century supply chain. For example, the automotive firm Renault used it to turn trade compliance into competitive advantage, it has facilitated Neiman Marcus' improvement of trade visibility and cost reduction and it has helped Anritsu streamline global export compliance.
Subhash Chowdary, founder and CEO, Aankhen Inc. (www.aankhen.com), says that globalization in the 21st century will continue to evolve and emerge more rapidly than previous decades, but that supply chains must continue to operate without disruption. In response he is creating what he calls Supply Chain 2.0, which uses RFID and GPS technologies to build an on demand visual supply chain so users can see their product in real time with only a browser and no training.
Melissa Irmen, vice president, products & strategy, Integration Point (www.integrationpoint.net), says that compliance and supply chain managers can no longer solely rely on personal knowledge and paper-based processes to effectively plan and manage global trade in the 21st century. Irmen is an active participant in various international trade initiatives and organizations and works with US Customs and Border Protection as a Trade Ambassador in the development of the Automated Commercial Environment. She has also provided technology and trade expertise to many CBP working groups.
Service Supply Chain
Dr. Morris A. Cohen, founder and chairman of the Board, MCA Solutions (www.mcasolutions.com), envisions four things fueling the service supply chain as the 21st century continues: manufacturers will forego the "one size fits all" perspective on service and roll out more innovative and customized service offerings, embrace performance-based contracts, focus heavily on product development and service, and invest in innovative service parts planning technology. Dr. Cohen believes that technology is the key to the success of these four initiatives, and he has dedicated his career to building the tools that will help companies succeed in these areas.
Mark W. Vigoroso, chief services strategist at Qualcomm (www.qualcomm.com), says that his vision for the 21st century supply chain resides in the "last-mile" — aftermarket service is emerging as the main profit-driver for manufacturers and the most viable growth platform. Vigoroso leads a client services organization that works alongside OEMs and their channel partners to build and sustain business cases for M2M-enabled service and supply chains. He created a methodology, called ASSIST, to help clients undertake the radical shift from product-centric to service-driven organizations.