Julie Smith, head of EMEA managed services programs at ProcureStaff (www.procurestaff.com), has a vision of globalization for the 21st century supply chain. Smith has been instrumental in opening markets in Europe to clients seeking to expand operations into this region. She has been able to accomplish in weeks what often takes an un-moderated procurement program months to accomplish in terms of groundwork, thanks to the operational infrastructure and market knowledge she has built in European markets.
Dan Traub, solutions consultant, SciQuest, Inc. (www.sciquest.com), advises more than 80 organizations annually on how to improve procurement effectiveness. Specifically, he has developed the only e-procurement technologies tailored just for research-intensive organizations. "Regardless of how developed an organization's procurement function is, they must be able to articulate a clear business strategy that demonstrates its value," says Traub. "My role is to help customers take a larger view of the role procurement plays and to align the right combination of technology, processes, stakeholders and partners to achieve their goals and optimize the supply chain."
Jeff Wilson, vice president, general manager, growing enterprises, Ariba (www.ariba.com), has long evangelized the notion of spend management, but pushed for a "democratized" version that allows companies of lesser size and experience to take part. He has worked closely with smaller companies to fully understand their unique middle market challenges and needs and personally guided his middle market customers on how to restructure operations while driving deeper connections with suppliers so they could accomplish just that. Through this leadership he has helped advance the notion of on-demand spend management.
Jaime Mateus-Tique, president and chief operating officer of Liquidity Services, Inc. (www.liquidityservicesinc.com), envisions a 21st century supply chain in which organizations will use best practice technology solutions to create an efficient reverse supply chain and receive the highest net recovery possible. He has worked to develop LSI's scalable, online auction marketplace platform for the sale of wholesale, surplus and salvage assets, driving the evolution of the reverse supply chain from the use manual, ad hoc processes to dispose of assets.
Carl Brewer, president, and Scott Upp, CEO, Integrated Warehousing Solutions (www.irmswms.com), emphasize the critical role that warehouse operations play in achieving supply chain excellence. Their fundamentals for warehouse management include not just visibility, automation, flexibility and accuracy, but also an understanding of the critical role that the warehouse plays in the customer relationship, whether the customer is an individual consumer or a big-box retailer. Only by leveraging technology to gain actionable insight into critical data such as inventory levels, locations and so on can the "last mile" of the supply chain run as efficiently and effectively as all the other stages.
Jeff Chiu, director of compliance, Global4PL (www.global-4pl.com), believes that compliance is an area in which 21st century supply chain can excel. He works with companies to help them not only meet various regulations, like Sarbanes-Oxley and those of other foreign governments, but to also make the companies more efficient in the process. Additionally, clients praise Chiu for the steps he has taken to impress upon corporate leadership the importance of the supply chain profession.
Sergio Retamal, CEO, Global4PL (www.global-4pl.com), says the 21st century supply chain will no longer be a secondary function of many companies, manifested by more CEOs and C-level executives in place from the supply chain industry. Retamal, who has been a practitioner, has also driven the industry as the president of the Council of Supply Chain in San Francisco. Additionally, he is the founder and president of the Global Supply Chain Leaders group, which brings together senior leaders in the industry, working to raise the importance of Supply Chain in companies.
Edward K. (Ned) Blinick, vice president for sales and marketing, Blinco Systems (www.blinco.com), sees companies of all sizes struggling with the ability to effectively manage their response to the rapidly growing and shifting global environment. Organizations must seek to optimize their supply chains by gaining control over their base global supply chain functionality, and then optimizing their supply chains by overlaying collaborative communication, problem-solving and relationship tools, Blinick says. Only in that way can they gain complete control over their global supply chain processes, data and resulting information.