"Buyers are going to have to play by the same rules as apply for checks or ACH," Lister says. "If a check was processed and an issue came up, they would pick up the phone and get it addressed with the supplier, maybe with a credit on their next invoice. They really need to just continue doing business as they have been doing until now."
Lister believes that these two sides can come together in a way that allows greater numbers of large-ticket purchases to be made through corporate cards, and that this inevitably will drive greater purchasing volume away from checks and towards the p-card. In fact, he optimistically predicts that purchasing cards could account for as much as one-quarter of B2B transactions in the next three to five years and even start stealing market share from ACH. The key, again will be the buy side. "Buying organizations have to understand what's driving the suppliers, then look at their own model and make sure that the two meet," he says.