The Changing Face of Corporate Payment Cards

P-cards may claim a greater share of B2B transactions, but first buying organizations must change the way they think about chargebacks


"Buyers are going to have to play by the same rules as apply for checks or ACH," Lister says. "If a check was processed and an issue came up, they would pick up the phone and get it addressed with the supplier, maybe with a credit on their next invoice. They really need to just continue doing business as they have been doing until now."

Lister believes that these two sides can come together in a way that allows greater numbers of large-ticket purchases to be made through corporate cards, and that this inevitably will drive greater purchasing volume away from checks and towards the p-card. In fact, he optimistically predicts that purchasing cards could account for as much as one-quarter of B2B transactions in the next three to five years and even start stealing market share from ACH. The key, again will be the buy side. "Buying organizations have to understand what's driving the suppliers, then look at their own model and make sure that the two meet," he says.

Celent www.celent.com
First Data www.firstdata.com
MasterCard www.mastercard.com
National Association of Purchasing Card Professionals www.napcp.org

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