Raising the Bar in Services Procurement

Be wary of vendor "tricks" centered on hiding margin and limiting savings. Your MSP provider should offer deep category experience in multiple spend categories, with the objective of improving savings through better compliance or additional optimal sourcing, while monitoring supplier performance to drive quality and service improvements on your organization's behalf.

The continuous management and year-over-year improvements delivered by an "intelligent MSP" enables procurement executives to expand the value delivered into new lines of business, geographies and service categories, thus providing strategic value and driving increasing savings to the bottom line.

Such an MSP solution will play a major role in balancing the tension between economics and business execution, enabling CPOs, CIOs, human resources executives and other line-of-business managers to weather the current storm – while positioning them to thrive as business conditions improve.