Creating the Well-oiled Machine

By Stan Mefford and Ed Bordi

  • Decentralized reporting: HR had to pull separate reports to account for contract worker spend, headcount or total workforce costs;
  • Processes for procuring contract workers were decentralized;
  • Challenging HR and Sarbanes Oxley (SOX) compliance issues; and,
  • A supplier base that had not been optimized.

Apply a phased approach and accommodate evolving business needs

Proactively communicate to effectively manage change

Institute a flexible program structure to preserve cultural nuances

The Results

  • Centralized reporting and data for better visibility and management;
  • Improved contracts with suppliers as a result of greater leverage;
  • Auditable, time-stamped transactions across all contingent labor; and,
  • Consolidated invoice and payment process.

About the Authors